Good news for the nearly 14 million users of  Nortel Phone Systems. With the release of Avaya IP Office 7.0 in May 2011, integration between the Avaya IP Office and Nortel Norstar systems is now available: and it's slick. The partnership (Avaya acquired Nortel in 2009) gives companies using the Nortel system access to more of the great collaboration and communication capabilities Avaya is known for  providing  small to mid-size companies around the world - and it comes without the infrastructure overhaul. 

This includes access to voicemail, email, SIP Trunks and Voice Over IP capabilities all in one place. Companies who make the switch keep their current phones - saving them thousands of dollars on the purchase of new equipment. Users also have access to an expanded portfolio of Avaya devices to enhance the current telephone system and streamline cross-company communications.

• Quickly access the functions you use most with sophisticated Avaya color touchscreen phones.
• Scroll through contacts or manage visual voicemail with the touch of a finger, and
• Give your conference room phones a much-needed upgrade with patented wide-band audio, call recording via SD card, and fast USB connectivity to a laptop for those temporary set-up scenarios.

Tandem Data supports your transition to the new system with on-site updates and installation services on a local and nationwide level. Whether you are a small or mid-sized business located in the Dallas/Ft. Worth area or have multiple business locations nationwide, we'll work directly with your IT/Telecom department to meet your company's unified communication goals and set a course for the future with all the infrastructure that you know a reliable business telephone system should deliver.

Call Tandem Data at 972-820-8600 to discuss your upgrade to the Avaya 7.0 System and stay tuned for the 8.0 release.

As a full-service communication and data expert supporting small to mid-size Dallas phone systems, voice & data cabling, and information technology (IT) design, Tandem Data knows a successful business needs to show they're on the cutting edge of new technology to deliver a higher level of customer service. The truth is many of the businesses we work with still rely on the fax machine as a means of quickly sending and receiving important documents - it remains an important piece of the day-to-day business puzzle and it's probably not going anywhere for a while. 

So how do you meet the growing need to be faster, cheaper and more reliable while improving your image to customers? A fax server may be a good option. When you invest in a fax server, the team at Tandem Data will consolidate your fax lines saving you important recurring costs from your carrier and giving your employees the freedom to send and receive faxes from their desk -increasing efficiency and decreasing use of paper.

We'll provide on-site installation and full technical support so that the moment your system is up and running you and your employees know how to use it.

A famous physicist once said: "The definition of insanity is doing the same thing over and over again and expecting different results." A lot of businesses relate to Einstein's famous words, often jumping through hoops to make business run fast and furious simply because "that's the way it's always been done."  

Telecommunication and corporate communication technologies have grown, matured and evolved to improve current office systems and support the work that employees do every day to be faster, stronger and better than the competition.

So how do you know if you're ready to take your company forward and spearhead a new way of effectively talking with customers, clients and vendors through VoIP? Here are a few things to consider.

Are you currently using several different local and long-distance lines? Voice over IP let's you make and receive calls just as you would from a traditional telephone network with only a home or business broadband Internet connection. With an all-in-one affordable service package you get unlimited local and long distance calling for a low flat rate.

Are your employees able to use their current telephones? That may seem like a silly question, but the point is this: VoIP telephone systems are user-friendly and feel exactly like a traditional phone system when you pick up and dial. And since the phone calls are transferred over an Internet Broadband connection, calls and contacts can be managed and organized just like files on a computer.

Do you have employees who work remotely? Employees can use their work number from home, log-in to their phone and voice messages to see who called or left voice mails and then translate those voice mails to email.

Do you need additional features such as voicemail, speed dialing, automatic redial, caller id, caller id block or voice messaging to email? Servicers usually charge for these features in addition to your monthly bill. With VoIP these features (and many more) are included in the low-cost pricing packages.

Do you want to reduce overall cost? All calls between the VoIP lines are free regardless of location and providers for VoIP have extremely competitive prices for local, national and international calls.

Whether you're just getting started and need phone line or Internet connections or are ready to employ Avaya or Nortel VoIP systems, Tandem Data is equipped with the team, the tools and a competitive cost-structure to help take your business to the next level.

So often in business we find ourselves reacting to an issue. But when it comes to phone systems, voice & data solutions and IT systems in general, reacting to a security breach, an outage or bottlenecks in the system is too late. Time, money, and precious resources are lost. And worse, business as usual comes to a standstill - costing the company even more.

Tandem Data helps small to mid-size Dallas companies prevent and avoid these situations with a comprehensive Proactive Monitoring System. Our network monitoring system gives you confidence that your data as well as your internal and external communications are not only safe, but performing at the highest level possible to reduce cost and maximize profit.

And in today's economy, where businesses must watch their budgets, Tandem Data's predictable fixed rate pricing is among the most competitive pricing options in the industry. We work with your company to design a unique monitoring system based on your business needs. Learn more about our Predictable Fixed Rate Pricing.

Click here to schedule a free network consultation or call us directly at 972-820-8600.