"We were looking for a single point of contact for our telecom service needs to handle our national footprint and supplement our corporate telecom department. Tandem Data is very responsive in getting our requests handled in a timely manner. I cannot imagine using another group after this experience."

M. Howsen, Director IT, Cross Point Funding

NEC Authorized Dealer

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NEC SL2100 InApps

Built-in Applications


NEC Unified Communications Solutions

The SL2100 includes a diverse, expanded portfolio of InApps, easily providing SMBs with unified communications features such as audio and video conferencing, collaboration, document sharing, presence and instant messaging, and more.

The SL2100's suite of InApps built-in/on-board applications require no external PC or server, providing reliable, highly cost-effective benefits without the need for additional hardware.

InUC

NEC Unified Communications Solutions

In today’s working environment, employees are spread across different locations. InUC is a unified communications application providing video conferencing, collaboration, document sharing, presence and instant messaging for any business of up to 128 users. Utilizing WebRTC (Real-Time Communications) – InUC provides highly cost-effective video and collaboration that works seamlessly within your IT environment.

Automatic Call Distribution (ACD)

NEC Unified Communications Solutions

The SL2100’s ACD is often found in offices that handle large volumes of incoming phone calls and efficiently routes callers based on pre-established criteria. When all agents are busy assisting callers, the outside party can listen to periodic announcement messages while waiting for an agent to become free. Callers can also overflow to another destination so that outside callers are not left waiting on hold for an extended period of time, making each interaction between your business and your customers quick and easy.

Contact Center

NEC Unified Communications Solutions

The SL2100’s Contact Center Software allows up to two Supervisors to monitor the real-time activity of the system’s ACD, such as Agent State and ACD Queue Status, using their PC’s. They can also run ACD/Contact Center activity reports, such as Agent Call Summary, Abandoned Calls, etc…to ensure superior customer care.

Hotel/Motel

NEC Unified Communications Solutions

The NEC SL2100’s Hotel/Motel provides personalized services that enhance guest’s experience along with powerful support for front/back office functions. Ideal for hotels of up to 120 rooms, this easy to use platform is designed to increase your staff’s productivity, ensure your guests have a memorable stay and significantly lower your running costs. Hotel/Motel offers everything from guestroom messaging, wake-up calls, and single digit dialing to front/back office functions such as message waiting, room status, flexible numbering plan to voicemail integration to manage mailboxes.