Tandem Data Managed IT Services
Full Service IT Support
As a managed service provider based in Dallas, TX, Tandem Data helps small and medium-sized businesses like yours to proactively manage, monitor and secure your computer and IP telephone systems. We are able to effectively minimize your IT related issues by employing remote proactive management, automation, and monitoring.
This allows you to refocus your efforts on your core business while we monitor, patch, upgrade, secure and support your computer network, IP telephone system, and desktop infrastructure. This proactive maintenance approach effectively minimizes network problems, often leading to fewer and less severe incidents.
The key to our success is found in the 24 x 7 x 365 automated proactive monitoring tools we use to quickly identify potential issues and respond before issues become business disrupting events.
With Tandem Data’s proactive managed IT services, you will benefit from:- Proactive network management, desktop support, network security and/or managed hosting
- Remote monitoring and management of servers and devices (24x7)
- Scheduled maintenance
- Security and risk management
- Intrusion detection
- Anti-virus management and verification
- Spam filtering
- Active Firewall administration
- Automated alerting and event notification
- Patch management
- Event log analysis, clean up, and reporting
- Online and onsite backup for data
- Performance and capacity (bandwidth) monitoring and management
- Emergency support (24 x 7)
- Asset and software management
- Help Desk access and remote management capabilities
- Access to automation tools and enterprise products
Tandem Data offers fixed pricing for Managed IT Service engagements so you can budget how much your IT costs will be monthly for your business. Our fees vary based on service level agreements and the number of devices that you will want us to be responsible for. Managed Service agreements provide access to proactive ongoing management of your IT resources and trained help desk personnel so we can assist with your issues when you want immediate assistance!
Learn More If you want to know more about Tandem Data’s Managed Services offerings or what we can do for your business, click here to schedule a free network consultation or call us at 972-820-8600.