Help Desk Support
Help Desk Services
Tandem Data’s personnel are centrally located in Dallas, Texas. We provide a proactive approach to Managed Services by constantly refining your core computer, IP telephony, and network infrastructure. We utilize enterprise-class computer support tools to support your employees' computing and telephony needs so they can be more productive.
Our IT Help Desk services assist Dallas Texas' small and medium sized businesses to provide computer support, troubleshooting, and issue resolution during normal office hours via telephone support, remote support, or onsite support. Our help desk services will address your employees' issues by giving them access to an America-based person to help them directly and immediately!Tandem Data delivers a full range of IT help desk services.
- Remote or onsite diagnostic and solution identification
- New computer set-up, configurations and upgrades
- E-mail configuration and support
- Printer Setup (All in one devices & network printers)
- Software updates and maintenance
- Hardware and software installation, configuration and upgrades
- Internet connectivity issues
- General maintenance and repairs
- Crisis resolution
- Virus control and removal
If you want to know more about Tandem Data’s Proactive Monitoring & Help Desk offerings, click here to schedule a free network consultation or call us at 972-820-8600.