" We were looking for a single point of contact for our telecom service needs to handle our national footprint and supplement our corporate telecom department. Tandem Data is very responsive in getting our requests handled in a timely manner. I cannot imagine using another group after this experience."

M. Howsen, Director IT, Cross Point Funding

Avaya Certified Business Partner

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Compare System Features

Avaya and Nortel Phone System Features


You've heard a lot about business VoIP phone systems and may be trying to figure out all of the technical terminology. We have tried to include the relevant bullet points for each system (both VoIP enabled and VoIP non-enabled) below but it is just a high level overview. Call us today 972-820-8600 for a customized solution and quote!



VoIP Enabled Solutions

AVAYA SOLUTION


IP Office is a phone system designed for small and medium businesses to deliver powerful capabilities for employees to communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate them from their competition.

  • Number of Users: 5-384
  • Number of digital stations: Any combo up to 384
  • Number of IP stations: Any combo up to 384
  • Number of voice mail ports: 30
  • Built in 2 x 64 Conference Bridge
  • IP Dect / Digital Mobility
  • Cordless Mobility
  • Unified Communications
  • Supports Music on Hold
  • SIP Trunks Supported

NORTEL SOLUTIONS


BCM 50 is an all-in-one, affordable platform for converged voice and data communications; ideal for small to medium businesses with 3 to 50 users. BCM 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers, mobility solutions and IP telephony.

  • Number of Users: 3-50
  • Number of digital stations: 4-44
  • Number of IP stations: 32
  • Number of voice mail ports: 10
  • Built in 1 x 18 Conference Bridge
  • Digital Mobility
  • Unified Communications
  • Supports Music on Hold
  • SIP Trunks Supported

BCM 200 is an all-in-one platform for the converged business communication needs of small to mid-sized business sites with 20 - 30 users.

  • Number of Users: 20-30
  • Number of digital stations: 32
  • Number of IP stations: 90
  • Number of voice mail ports: 32
  • Built in 1 x 40 Conference Bridge
  • Digital Mobility
  • Unified Communications
  • Supports Music on Hold
  • SIP Trunks Supported

BCM 400 is an all-in-one platform for the converged business communication needs of SMBs or branch offices with 30 – 200 users.

  • Number of Users: 30-400
  • Number of digital stations: 32-192
  • Number of IP stations: 90
  • Number of voice mail ports: 32
  • Built in 1 x 40 Conference Bridge
  • Digital Mobility
  • Unified Communications
  • Supports Music on Hold
  • SIP Trunks Supported


Non VoIP Enabled Solutions



AVAYA SOLUTION


PARTNER® Advanced Communications System (ACS) is a small business phone system that provides the reliability and simplicity of traditional telephony. It supports five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. Partner ACS offers options that include Caller ID, Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing.
Partner ACS

  • Number of Users: 2-44
  • Number of digital stations: 44
  • Number of IP stations: Not VOIP Enabled
  • Number of voice mail ports: 6
  • Voicemail, automated attendant, and internal fax switch support all ports
  • Supports Music on Hold
  • Cordless Mobility
  • Supports Music on Hold
  • SIP Trunks Supported

NORTEL SOLUTIONS


Norstar Integrated Communications Systems offer a portfolio of telephone/key systems, with solutions for small-to-medium businesses and branch offices, and is expandable from 1 to 248 ports. Every Norstar Integrated Communications System (ICS) is a fully digital platform that brings all of your communications together right at your desktop - including fax, e-mail, computer, and telephone.

Compact ICS
  • Number of Users: 2-24
  • Number of digital stations: 24
  • Number of IP stations: Not VOIP Enabled
  • Number of voice mail ports: 8
  • Voicemail, automated attendant, and internal fax switch support (1) port
  • Cordless Mobility
  • Supports Music on Hold
  • SIP Trunks NOT Supported
  • Modular, scalable Design

  • Number of Users: 10-292
  • Number of digital stations: 292
  • Number of IP stations: Not VOIP Enabled
  • Number of voice mail ports: 8
  • Voicemail and automated attendant
  • Cordless Mobility
  • Supports Music on Hold
  • SIP Trunks NOT Supported
  • Modular, scalable Design